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Zhuque: An integrated retail management platform that connects the data links of full business processes

2026/08/28

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Zhuque Product Learning Materials

 

One?sentence Definition

 

Zhuque = Burgeon Technology’s business integration platform. Based on a unified technical base, it addresses core pain points in omni?channel operations for retail enterprises through six major scenarios.

 

Why Build Zhuque?

 

Retail enterprises face six common challenges: unclear profit calculation for promotions, fragmented channel fulfillment, fragmented after?sales processes, isolated inventory systems, inaccurate pre?warehouse deployment for large?scale promotions, and complex omni?channel settlement. As an integrated platform, Zhuque solves these problems all at once.

 

Technical Base — Five Core Capabilities

 

Capability

Core Value

Unified Version

Product delivery with a unified version for all products, high standardization, reducing maintenance and upgrade costs

Iteration & Upgrade

Product iteration every four weeks; downtime upgrade during version updates to guarantee upgrade quality and data consistency

Cloud Services

Two deployment modes available: Zhuque Cloud (SaaS edition), with servers, implementation and operation?maintenance uniformly provided by Burgeon; Zhuque Enterprise Edition, where customers may purchase cloud servers on their own or procure cloud services from Burgeon, flexibly adapting to diverse IT architectures

Security & O&M

Professional?grade operation?maintenance plus comprehensive security system

Technical Team

Dual centers in Shanghai and Nanjing, more than 1000 engineers, over 27?year experience with top?tier clients

 

Quick Reference for Six Major Scenarios

 

Scenario

Problems Solved

Core Capabilities

Promotion Simulation

Numerous promotion rules and unclear profit calculation

Simulation for hundreds of campaign types; 90% of issues get early warning 72 hours in advance

Multi?channel Fulfillment

Channel fragmentation and poor fulfillment performance

Omni?channel fulfillment engine, supporting millions?volume orders; connected with over 100 channels

Order & After?sales

Fragmented workflows for return, exchange and order interception

One?stop coverage for the full reverse?logistics process

Unified Inventory

Inventory silos leading to lost sales opportunities

Dynamic sharing plus safety stock to maximize inventory utilization rate

Pre?sale & Pre?positioning

Inaccurate pre?warehouse deployment for large promotions

Simulation of more than 100 solutions; 90% of orders are shipped immediately after final payment

Omni?channel Settlement

Confused ownership of benefits among multiple entities

Automatic ownership judgment plus real?time visualization of capital flows

 

Three Core Advantages

 

  1. Business Middle Platform: Bid farewell to the old model featuring high cost, long cycle and low effectiveness
  2. Integrated Product: Ready?to?use, ecosystem sharing, no redundant construction required
  3. Delivery & Operation?Maintenance: Fast go?live, strong business adaptability, easy operation?maintenance

 

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