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ModelHub
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You can reach us through any of the following channels:
Live Chat on Our Website:? Click the "Get in Touch" button at the bottom right of the page, leave your contact details, and our support team will respond within 1 hour.
Phone Hotline:? Call 400-620-9800, answered by dedicated staff
Burgeon's product matrix covers the full spectrum from mid-sized chains to large enterprise groups: Mid-sized brands (20–200 stores):? Standard ERP + OMS + POS, supporting multi-warehouse and multi-platform operations. Large enterprise groups (200+ stores / multi-brand):? Enterprise ERP + omni
Burgeon provides three deployment models for enterprises to choose from based on their needs: 1. Public Cloud SaaS:? No hardware investment required, subscription-based with automatic updates—ideal for mid-sized brands to get started quickly.
2. Private Cloud:? Data kept isolated and independent, m
Yes. All Burgeon products come with open standard APIs, enabling seamless integration with mainstream e-commerce, logistics, payment, and financial systems, as well as SCRM and CDP marketing tools—covering virtually all major service providers on the market.
Custom development is also supported for
Burgeon's E-Commerce OMS is built for omnichannel retail brands. It aggregates orders from major e-commerce platforms and mini-programs into a single interface for unified processing. Smart order allocation prevents overselling by intelligently distributing inventory. The system automates the e
Traditional cashier software only records payments. Burgeon POS, by contrast, is an integrated store digital terminal that unifies cashiering, membership, promotions, store operations, and data dashboards into one system.
It connects multi-channel membership, stored value, and points; comes with di
Burgeon ERP is purpose-built for retail enterprise resource planning, directly addressing three core industry pain points:
Procurement–Sales–Inventory Chaos:? Real-time inventory sync and intelligent replenishment eliminate stock mismanagement.
Disconnected Operations & Finance:? Procurement,
OMS (Order Management System) is the dispatch hub for omnichannel orders in retail enterprises. It aggregates orders from all platforms—Tmall, JD.com, Douyin, mini-programs, and more—and automates order review, warehouse assignment, split/merge, carrier matching, and after-sales tracking.
Burgeon O
Burgeon POS integrates cashiering, membership management, promotion engine, store operations, and data dashboard into one terminal. Key features include:
1. Scan & facial-recognition checkout
2. Unified membership points across WeChat and Alipay
3. Flexible promotions: spend-and-save, buy-X-
An e-commerce middleware is the business layer that sits between frontend multi-channel sales and backend ERP/WWMS. It centrally manages core data—products, orders, inventory, membership, pricing—across all channels, eliminating data silos between platforms.
Burgeon's e-commerce middleware pro
Yes. All Burgeon product lines (ERP, POS, OMS) natively support multi-store, multi-warehouse, and multi-company structures. Headquarters can centrally configure product catalogs, pricing strategies, and promotion rules, while each store operates its own cashiering, transfers, and stocktakes with rea
Burgeon's AI product lineup includes: UnionStar Intelligent Platform, Qingniao Smart Badge, Store AI POS, AI Cloud Assistant, AI Employee, and ModelHub Computing Platform.
A smart badge is a wearable AI voice device shaped like a regular ID badge, equipped with a built-in microphone, speaker, and AI chip. When worn by store associates, it captures real-time conversations between customers and sales staff. The AI then transcribes and analyzes the dialogue, automaticall
A smart badge empowers store associates across all aspects of their daily work. On one hand, it optimizes the customer engagement process, significantly boosting individual conversion rates. On the other hand, it standardizes work behaviors and streamlines business coordination, effectively reducing
Burgeon delivers reliable, secure, and scalable solutions to help brands manage omnichannel retail, reduce inventory, and grow business.
